FAQs
New patients can call 307-872-4500 option 1 to schedule an appointment.
We accept most major insurances, Medicare and Wyoming Medicaid. Please contact your insurance company to verify coverage.
Our Billing Department hours are Monday-Friday, 8:00 am-5:00 pm. Our billing staff is always available to answer any questions you may have about your account and can take credit card payments over the phone. Please call 307-872-4500 option 4.
Please bring your current insurance card, driver’s license, medication bottles and co-payment to your appointment.
Please arrive 15 minutes before your appointment. Patients who are checking in for Medicare physicals should arrive 30 minutes before their appointment.
Please allow 48 business hours for a prescription refill. Please contact your pharmacy directly to initiate a refill request, even if there are no refills indicated on your medication bottle. The pharmacy will generate an electronic request to our clinic.
You may also request a prescription refill via the Patient Portal. If you are not currently enrolled with patient portal, please call our office and inform the scheduler you would like to activate your Patient Portal account. After speaking with our staff, you will receive an email with a link so that you can finish the activation process.
Clinic and Radiology hours: Monday – Friday, 8:00 am – 6:00 pm.
Billing Department hours: Monday-Friday 8:00 am- 5:00 pm.
Laboratory hours: Monday-Friday 7:30 am-6:00 pm.
We are located at 1400 Uinta Drive, Green River, WY 82935.
To obtain a copy of your medical records, please complete a medical release form. Release forms can be emailed to us, faxed to us at: 307-872-4595, or mailed to us: 1400 Uinta Drive, Green River, WY 82935. Click the button below to download a medical records release form.
One of the advantages of patient portal is the convenience of having access to your personal health information at anytime. If you have an existing patient portal account, click here to log in.
If you would like to set up your patient portal account, please contact us at 307-872-4500. Once we receive your information, please look for an email with a link to complete the activation process.
It is the general policy of Castle Rock Hospital District that animals are not allowed in the facility. Exceptions to this policy will be made for service animals when accompanying disabled patients or visitors. Companion animals are not service animals and are not permitted on CRHD property.
Please provide our office at least a 4-hour notice if you need to cancel or reschedule your appointment. This will allow us the opportunity to provide care to another patient in need. Failing to provide adequate notice or missing your appointment may result in a $35 “No-Show” fee. This fee must be paid prior to scheduling future appointments and is not billable to your insurance.
As a courtesy, we make reminder calls for appointments scheduled more than two days in advance. Please note, if a reminder call or message is not received, the cancellation policy remains in effect.
Repeated missed appointments may result in restricted scheduling status and possible termination of the provider/patient relationship.
Patient Forms
Forms may be brought with you to your appointment or emailed to medical.records@crhd.org
Health & Education
Diabetes is the condition in which the body does not properly process food for use as energy.
Symptoms can include:
- Frequent urination
- Excessive thirst
- Unexplained weight loss
- Extreme hunger
To learn more, visit the American Diabetes Association
High blood pressure is when the force of blood flowing through your blood vessels is consistently high. The chart below shows which blood pressure readings are considered normal.
According to the American Heart and American Stroke Association, stroke is the leading preventable cause of disability. It strikes every 40 seconds and about 80 percent of clot related stroke may be preventable.
Use the letters is “FAST” to spot stroke signs and know when to call 911
- F-Face Drooping
- A-Arm Weakness
- S-Speech Difficulty
- T-Time to call 911
To learn more, please visit the link below.
Did you know that some heart attack symptoms are sudden and intense but that most start slowly? Did you know that symptoms of a heart attack vary between men and women?
Common signs of a heart attack include:
- Chest discomfort or pain
- Lightheadedness, nausea or vomiting
- Jaw, neck or back pain
- Discomfort in other areas of the upper body
- Shortness of breath
Learn the signs for a heart attack and call 911 if you experience heart attack warning symptoms.
Please visit The American Heart Association to learn more.
For information related to child health and parenting issues, we recommend healthychildren.org. This site is hosted by the American Academy of Pediatrics.
To help ensure the health and safety of young athletes, CDC developed the HEADS UP Concussion in Youth Sports initiative to offer information about concussions to coaches, parents, and athletes involved in youth sports. The HEADS UP initiative provides important information on preventing, recognizing, and responding to a concussion.
